Great Southern Sunnies Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.2
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Shipping & Delivery4.5
- Customer Service4.4
- Price & Quality4.5
- Return Policy4.5
Recent Customer Reviews (9)
Ásdís Valberg
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Isaac Stokes
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Poppy Humphreys
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Gracie Butler
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Gary Bauer
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Scott Cooper
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Soren Turcotte
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Danita Berkhof
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Gaudenzia Bruno
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Great Southern Sunnies Pricing
Otis sunglasses
$160 - $300
Great Southern Sunnies Pros & Cons
Pros
1
Wide Range of Brands: Offers a variety of international brands like Oakley, Dragon, Ray-Ban, and more.
2
Live Concierge Service: Provides real-time support from Josh, the owner, for choosing the perfect pair of sunglasses.
3
Price Match Guarantee: Ensures that if you find a better price elsewhere, they will match it and send it via express post for free.
4
Fast Shipping: Orders over $80 are sent via Australia Post Express Post at no additional charge, with tracking provided.
5
Customer Service: Known for friendly and meticulous customer service, with a focus on resolving issues efficiently.
6
Return Policy: Allows returns and exchanges within 30 days, with the cost of returning the exchange covered by the company.
7
Payment Options: Offers various payment methods including PayPal, Apple Pay, Google Pay, Credit Card, After Pay, and Zip Pay.
CONS
1
Higher Price Point: Otis sunglasses, in particular, are priced in the $160-$300 range, which may be higher than some other brands.
2
Limited Warranty: The warranty does not cover normal wear and tear, scratched or broken lenses, lost screws, or nose pieces.
3
Address Changes: Requires supporting documentation for post-purchase address changes, which may lead to order cancellations if not provided.
Great Southern Sunnies Features and Benefits
Features
Family Owned and Operated
Founded by Graeme Southwell in the 1980s and now owned by his sons Josh and Kenny.
100% Authentic Sunglasses
Offers genuine international brands like Oakley, Dragon, Arnette, Ray-Ban, Carrera, Police, Bolle, Spy, Nike, and many others.
Live Concierge Service
Provides real-time support from Josh, the owner, via Live Chat for expert advice on choosing the best sunnies.
Quick and Reliable Shipping
Orders over $80 are sent via Australia Post Express Post at no additional charge, with generally next-day delivery.
Price Match Guarantee
If you find a better price elsewhere, Great Southern Sunnies will match it and send it express post for free.
Flexible Payment Methods
Accepts various payment options including PayPal, Apple Pay, Google Pay, Credit Card (Stripe), After Pay, and Zip Pay.
30-Day Return Policy
Allows returns and exchanges within 30 days of purchase, with the cost of returning the exchange covered by Great Southern Sunnies.
Customer Service Excellence
Known for excellent and quick service, with customers praising the helpfulness of the customer care team.
Authenticity and Warranty
All sunglasses are covered by genuine manufacturer warranties, which vary depending on the brand but are generally 1 or 2 years.
Repair and Installation Service
Offers a repair and installation service for the brands they stock, with spare parts ordered as required.